Terms of Service
1. Acceptance of Terms
By accessing or using InfluencersFlow ("the Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Platform.
2. Description of Service
InfluencersFlow is a specialized outreach and CRM platform that connects brands and agencies ("Brands") with content creators ("Influencers") for marketing collaborations. We facilitate: • Automated email outreach and sequence management • Influencer CRM and relationship tracking • Social media data aggregation (Instagram, YouTube, etc.) • Campaign performance analytics and tracking pixels • Inbox management and direct communication
3. User Accounts and Registration
3.1 Account Creation
You must provide accurate and complete information. You are responsible for maintaining account security. You must be at least 18 years old to use the Platform. One person may not maintain multiple accounts.
3.2 Account Types
Influencers: Individual creators and talent. Brands: Companies seeking partnerships. Agencies: Marketing firms managing brand campaigns.
3.3 Verification
We may require identity verification for certain features, including integration setup.
3.4 Social Media Connections
When you connect social media or email accounts (Gmail, Instagram, etc.): • You grant us permission to access data authorized through OAuth (Read, Send, Modify/Trash for Gmail as required for Inbox features). • You can revoke access at any time through your Google/Social settings. • You are responsible for complying with each platform's terms of service. • We strictly follow Google's Limited Use policy for Gmail data.
4. User Conduct and Responsibilities
4.1 Acceptable Use
Provide accurate info in your profiles. Respect IP rights. Comply with all applicable laws (including CAN-SPAM for outreach). Maintain professional conduct. Honor campaign commitments.
4.2 Prohibited Activities
Post false or misleading content. Misrepresent engagement metrics. Engage in harassment or discrimination. Use automated tools to scrape the Platform. Circumvent intended system workflows.
5. Outreach and Automation Terms
Users of the Automation Builder must comply with anti-spam regulations in their jurisdiction. InfluencersFlow acts as a processing platform; users are the 'Senders' of record and are responsible for the content and recipients of their email sequences.
6. Payments and Fees
InfluencersFlow may charge subscription fees for access to premium automation features. Fee structures are disclosed during the upgrade process. Payments are processed through high-security providers (Stripe).
7. Intellectual Property
InfluencersFlow owns all rights to the Platform software, design, and proprietary algorithms. Users retain ownership of their original content but grant us a license to use it for platform operations (e.g., displaying in your CRM).
8. Disclaimers and Limitations
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES. WE ARE NOT LIABLE FOR THIRD-PARTY ACTIONS, INCLUDING SOCIAL MEDIA PLATFORM CHANGES OR EMAIL PROVIDER SERVICE DISRUPTIONS. OUR TOTAL LIABILITY IS LIMITED TO THE FEES PAID TO US IN THE 12 MONTHS PRECEDING A CLAIM.
9. Dispute Resolution
Any disputes arising from these Terms will be subject to binding arbitration in the jurisdiction of InfluencersFlow's operation (United States, California).
10. Contact
For questions about these Terms, contact us: support@influencersflow.online